Claude P - Rapid City SD

The very highest quality and service. Paula at the front desk provided the best check in experience I have ever received. Everyone working for this hotel, without exception, was friendly, professional and proactively helpful. Service was simply ASTOUNDING. It could not have been better. The location is amazing. Right in the heart of Chicago's famous "Miracle Mile" on Michigan Avenue. I mean it just doesn't get better. The room was spacious, impeccably clean and comfortable. The work out facility has to be seen to be believed. Nicest indoor pool I have seen in any hotel anywhere. I know the price varies, but for my stay it was an absolute steal, especially considering the service and amenities. Valet service is so prompt, efficient and friendly you feel like you have a chauffeur. This hotel is remarkable. You will love staying here.

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