living space with couch, armchair,
FAQ

FAQ Insider Intel

Read the most frequently asked questions about our luxury Chicago hotel. For further questions, please call (312) 944-4100.

Where are you located?

InterContinental Chicago is located at 505 North Michigan Avenue, Chicago, IL 60611 USA

How do I book by phone?

Book by phone by calling (800)-628-2112. Additionally, to reserve or inquire about hosting a meeting or banquet, call (312)-321-8706. To reserve or inquire about weddings, call (312)-321-8735. Our fax number is also (312)-944-1320.

Do you participate in IHG Rewards?

Yes, guests in our hotel can take advantage of a range of IHG Rewards, including IHG Meetings Rewards as well.

How large is your meeting space?

We have over 45,000 square feet of meeting space across 28 meeting rooms and 4 ballrooms. You can visit our floor plans page to read more details on each venue's individual statistics.

How far away is the airport?

O'Hare International Airport is about 16 miles away - Approximately 30 minutes by car.

Do you operate an airport shuttle?

Unfortunately, the hotel doesn’t offer complimentary shuttle service. The best way to reach the airport is by car or public transportation. Another convenient option is Go Chicago Airport Express. To make arrangements, please call 1-(888)-284-3826

How do I book the Presidential Suite?

Please call (800) 628-2112. The Presidential Suite is not bookable online.

How large is your pool?

Our pool is a junior Olympic-sized pool, with multiple lanes for swimming.

How many restaurants are on property?

We operate three restaurants on property: Michael Jordan's Steakhouse, Center Court, and Eno, along with a Starbucks and In-Room Dining.